How do I capture content blocked by region restrictions?

Select a different capture region inside Add Screenshots or set the region parameter in the Screenshot API so requests originate from the correct country.

Why is my website screenshot blank?

Some websites block automated browsers. Enable stealth mode in the capture tool or pass stealth=true in the Screenshot API request.

How can I handle consent pop-ups in screenshots?

Enable automatic consent in Add Screenshots or pass consent=true in the Screenshot API request so supported cookie overlays are accepted before capture.

Can I remove advertisements from captures?

Enable the Block Ads feature or pass blockads=true in the Screenshot API request to automatically strip ad elements.

What if the page never finishes loading?

Change the browser navigation platform in the capture tool or pass a platform such as MacIntel in the Screenshot API request.

How do I fix partial website screenshots?

Switch on full-page capture in the dashboard or API so Add Screenshots stitches the entire page length instead of only the viewport.

Screenshot troubleshooting

Turn broken captures into reliable screenshots.

Diagnose blank images, regional content, consent overlays, loading delays, and partial pages with practical fixes you can test immediately.

Find your issue Open the screenshot tool

3 capture regions
Ready-to-use API examples
Before and after comparisons

capture diagnostics6 checks

Targethttps://example.com/products

Regional content differsMatch the capture region to your audience.

region=us

Automation blockedUse browser stealth for protected pages.

stealth=true

Consent overlay foundDismiss the banner before capture.

consent=true

Common Screenshot Issues and Solutions

Start with the symptom you can see. Each fix includes a visual comparison, the matching dashboard option, and an API parameter you can use in automation.

Content blocked by region restrictions?
Is the screenshot blank?
Consent forms causing issues?
Advertisements resulting in noisy screenshots?
Page never stops loading?
Seeing only a partial screenshot?

Content blocked by region restrictions?

Some websites display different content based on the user's region. If you encounter region-specific content restrictions, you can unlock this by specifying a different region. This will allow you to capture the content that may otherwise be unavailable in your current location.

Screenshot testing page, set the option via Advanced > Primary > Region.
Visit the Region / Country page for more details.

iPhone search results captured from the USA region

iPhone search results captured from the Brazil region

https://api.addscreenshots.com/screenshots
?apikey=YOUR_API_KEY
&region=us
&url=https://google.com/search?q=iphone+cases https://api.addscreenshots.com/screenshots?apikey=YOUR_API_KEY&region=us&url=https://google.com/search?q=iphone+cases

Is the screenshot blank?

Some websites block automated bots. Use stealth mode to bypass these restrictions.

Screenshot testing page, set the option via Advanced > Browser > Stealth.
Visit the Stealth Mode page for more details.

Website capture blocked without browser stealth

Successful website capture with browser stealth enabled

https://api.addscreenshots.com/screenshots
?apikey=YOUR_API_KEY
&stealth=true
&url=https://www.woolworths.co.nz/shop/searchproducts?search=chocolate https://api.addscreenshots.com/screenshots?apikey=YOUR_API_KEY&stealth=true&url=https://www.woolworths.co.nz/shop/searchproducts?search=chocolate

Use the auto consent feature to automatically accept and close these forms.

Screenshot testing page, set the option via Advanced > Browser > Consent.
Visit the Consent page for more details.

Advertisements resulting in noisy screenshots?

Use the Block Ads feature to automatically remove advertisements for clean and crisp images.

Screenshot testing page, set the option via Advanced > Browser > Block Ads.
Visit the Block Ads page for more details.

Website screenshot containing advertisements

Clean website screenshot with advertisements blocked

https://api.addscreenshots.com/screenshots
?apikey=YOUR_API_KEY
&blockads=true
&url=https://www.news.com.au/ https://api.addscreenshots.com/screenshots?apikey=YOUR_API_KEY&blockads=true&url=https://www.news.com.au/

Page never stops loading?

If your screenshots are stuck on a continuously loading page, it may be due to incorrect platform settings or issues with page load optimization.

Screenshot testing page, set the option via Advanced > Browser > Platform.
Visit the Platform page for more details.

Website captured using the Linux browser platform

Website captured using the MacIntel browser platform

https://api.addscreenshots.com/screenshots
?apikey=YOUR_API_KEY
&platform=MacIntel
&url=https://lunafide.com/collections/best-sellers https://api.addscreenshots.com/screenshots?apikey=YOUR_API_KEY&platform=MacIntel&url=https://lunafide.com/collections/best-sellers

Seeing only a partial screenshot?

If your capture isn't the full page, ensure you are using the full-page screenshot option.

Screenshot testing page, select the Take a full page screenshot option.
Visit the Full Page page for more details.

Partial website screenshot limited to the viewport

https://api.addscreenshots.com/screenshots
?apikey=YOUR_API_KEY
&fullpage=true
&url=https://apple.com https://api.addscreenshots.com/screenshots?apikey=YOUR_API_KEY&fullpage=true&url=https://apple.com

Still investigating?

Test the fix or inspect the API response.

Use the live capture tool for a quick retry, or review response codes when you need the technical cause.

Test another screenshot Review response codes